Last updated: April 2026
Soullora (“we,” “us,” or “our”) operates soullora.com. This page explains what information we collect, how we use it, and your rights.
Information We Collect
When you make a purchase: We collect your name, email address, billing address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.
When you subscribe to our newsletter: We collect your email address and first name.
Automatically: Like most websites, we collect basic analytics data (pages visited, time on site, browser type) through cookies. This data is aggregated and not linked to you personally.
How We Use Your Information
- To process and fulfill your order and send you your digital download
- To send you order confirmations and receipts
- To send our newsletter, Soft Sundays, if you’ve opted in (you can unsubscribe at any time)
- To improve our website and products
We do not sell, rent, or trade your personal information to any third party. Ever.
Cookies
We use cookies to keep your shopping cart intact and to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly.
Third-Party Services
We use the following third-party services, each governed by their own privacy policies:
- Stripe – payment processing
- MailerLite – email newsletters
- Google Analytics – site analytics (anonymized)
Digital Products
All products sold on Soullora are digital downloads. Upon purchase, you receive a secure download link by email. We retain your purchase record for tax and customer service purposes.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, email us at hello@soullora.com. We’ll respond within 30 days.
Data Retention
We retain purchase records for seven years for tax purposes. Newsletter subscribers’ data is retained until they unsubscribe.
Contact
Questions about this policy? Email us at hello@soullora.com.